popular questions
Frequently asked questions
1. What services do you offer?
We provide full car repair and maintenance services, including engine diagnostics, brake repair, suspension work, oil changes, AC service, tyre replacement, wheel alignment, MOT preparation, and general mechanical repairs.
2. Do I need to book an appointment?
Walk-ins are welcome, but we recommend booking an appointment to avoid waiting time and ensure faster service.
3. How long does a car service take?
A standard service usually takes 1–2 hours, depending on the vehicle condition. Major repairs may take longer, and we always inform customers before starting any additional work.
4. Can you work on all car brands?
Yes. Our technicians are experienced with all major makes and models, including petrol, diesel, hybrid, and automatic vehicles.
5. Why is my check engine light on?
A check engine light can indicate anything from a loose fuel cap to sensor failure or engine issues. We recommend a diagnostic scan to identify the exact problem.
6. Do you use genuine or aftermarket parts?
We use high-quality, manufacturer-approved parts. Genuine parts are used upon request, and we always discuss options with you before repair.
7. How often should I service my car?
Most vehicles require servicing every 10,000–15,000 km or once a year, whichever comes first. Always follow your vehicle manufacturer’s recommendation.
8. Why is my car making unusual noises?
Noises may come from brakes, suspension, engine belts, or wheel bearings. Bring your car in for inspection — early diagnosis prevents bigger repairs.
9. Do you offer emergency or same-day repair?
Yes, for many services such as battery replacement, brake inspection, tyre changes, and quick diagnostics, we offer same-day repairs.
10. How much will my repair cost?
Prices depend on the type of repair and parts required. We provide transparent quotes before starting any work — no hidden charges.
11. Can you help prepare my car for MOT?
Absolutely! We offer pre-MOT inspections, checking lights, brakes, tyres, suspension, and more to ensure your car passes easily.
12. Do repairs come with a warranty?
Yes. We provide a warranty on parts and labour, giving you complete peace of mind. Warranty duration depends on the specific repair and part type.
13. Why is my AC not cooling properly?
AC issues may be due to low refrigerant, leaks, a faulty compressor, or a clogged filter. We check the full AC system and recharge or repair it as needed.
14. How do I know if my brakes need attention?
Signs include grinding sounds, a soft brake pedal, longer stopping distance, or vibration. If you notice any of these, get a brake inspection immediately.
15. Do you offer tyre services?
Yes. We provide new tyres, balancing, puncture repair, and wheel alignment to ensure safe driving and even tyre wear.
